Customer Care

At InterFocus customer care is important to us

If you are looking for a high quality, comprehensive laboratory design and installation service from a company that takes customer care seriously, InterFocus should be your first choice.

We take great care and pride in delivering your project from start to finish, our team aim to manufacture, supply and install your project on time and to budget. We make sure all our customers are fully satisfied with all aspects of the project from initial contact to final installation.

Who are our customers?

Our customers have one thing in common: they know and love the power of science and require ingenuous laboratory designs to bring their projects to life.

We have over 25 years of experience working with end users from schools, pharmaceutical labs, industry and hospitals. We also work with contractors, architects and design agencies. As a partner, we help you deliver specialist lab solutions for your customers that match the end use perfectly.

After sales care is important to us at InterFocus

For help or advice regarding any of our services, including project management, tailored planning and design, and specialist gas supply and storage, our experienced team members are on hand to support you every step of the way. We also offer:

  • Warranty information on any appliances and our products.
  • Drawings of the projects containing layout information.
  • Manuals for any appliances.
  • Electrical Certificates for any works undertaken.
  • Project O&M Manual
  • Information on how to report snagging and defects should they arise.

Speak to our team

If you would like more information about any of our products or services, don’t hesitate to get in touch. Our advisors are here to answer any questions you may have. Say goodbye to your tired lab furniture and hello to bespoke designs and high quality workmanship. To speak to a member of our team today, simply call 01223 894833 or complete an online enquiry form.

customer care